Q. How long can I use an Infusion Pad?
Due to air quality, temperature, humidity
levels, dust, and impurities from touching the pads, they will soil and should
be changed periodically. We recommend you replace the pad after five nights of
use or at the first sign of dirt accumulation or discoloration of the Infusion
Pad, whichever comes first. You can order additional pads from our website,
cpapinfusion.com. They cost $4.95 for ten pads
Q. I use the Dreamstation CPAP Device, and my CPAP Infusion does not fit. Can you help?
A. To use the CPAP Infusion with the Dreamstation, you need to remove the plastic piece fitted in the existing hose. The piece serves as a type of swivel, removing it will not impact the use of the hose.
All you need to do is use a small amount of force (it won't break it) to pull this plastic piece out of the primary hose end that would otherwise connect to the small hose that attaches to the mask. Once removed, the CPAP Infusion will connect without issue.
Q. What is your return policy?
A. If you are not satisfied with your purchase, within two weeks of purchase, please email to arrange a return. We will refund your purchase price to the same credit, debit, or payment card you used when purchasing upon receipt of your return.